MyGrundfos quick guide

MyGrundfos

Looking for information on:

  • Availability?
  • Replacement pumps?
  • Export information?
  • Order status?
  • Spare parts?
  • Quotations?

MyGrundfos gives you the information you need in just a few clicks.
 

Tip: in this quick guide, you can click on the thumbnail to see it in a bigger size.

How to find the availability of your product?

In the Availability widget, use the search function in the tools to get answers to your questions.

You can search by product number or type in the description.

Availability information

In the availabilty finder, MyGrundfos will gives you the following information:

  • Availabilty
  • Delivery time
  • Export the result in Excel or PDF format

Pump replacement

To find the pump to replace an old pump, just type in the search field the brand, product name or product number.

When typing a product name, MyGrundfos will display a list of products corresponding to what you have entered. The more details you enter, the more MyGrundfos will filter the results.

Pump replacement result

Once you have found the product you want to replace, MyGrundfos will show you a replacement pump based on the lowest energy suggestion.

To see more technical details on the new pump, click on the green button and it will lead you to the relevant technical information inside Grundfos Product Center.

Export information

MyGrundfos will provide you a set of basic shipping information such as:

  • Gross weight
  • Net weight
  • EAN number
  • Country of Origin
  • Custom tariff no.

Order status

MyGrundfos order status will provide you:

  • An order status through a time line
  • Confirmation order
  • Estimated delivery date
  • Status on a date
  • A track and trace link (if available)

Quotations list (Extranet users)

If you have an Extranet account and once you are logged-in, MyGrundfos will display a short list of the last quotations we have made for you.

In the list you will get the following information:

  • Quotation number
  • Expiration date
  • Your reference
  • Description
  • Project name
  • Quotation status
  • Total price
  • View all quotations

View quotation detail (Extranet users)

From the quotation list, you can access the details of your quotation.

Click on the link "View" in the line of the quotation you want to see in detail, and it will direct you to the relevant page in Extranet to view details of your quotation.

From the quotation detail in Extranet you can:

  • Download a pdf document of the quotation
  • Add the quotation to your shopping cart

Spare part finder

To find the spare part you need for a pump, just type in the search field the product name or product number.

  • Depending on the product, you may be able to select its variant
  • To see all available parts in a list, click on the blue button "Get available parts"
  • To see an exploded view of the product spare parts, click on the green button which will open Grundfos Product Center

 

Spare part list

MyGrundfos will display the list of spare parts available for the product you have selected.

You can:

  • Export it in Excel and PDF format
  • By clicking on the product name in the list, MyGrundfos will show you the spare part details

 

Spare part details

If you click on the product name from the spare part list, MyGrundfos will display the contents of the spare part kit.

To see an exploded view of the spare parts and more details, click on the green button which will open Grundfos Product Center.

Spare part exploded view

From the spare part details view, MyGrundfos will open a new window in the Grundfos Product Center.

Once in Grundfos Product Center, you will have access to all details and an exploded view of your selected product.